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Номер журнала: 2018.3

Заголовок статьи: Foreign experience analysis of production systems evaluation in the framework of management quality implementation

Резюме

The article is devoted to foreign experience analysis of quality management systems models. Comparative characteristics of the most popular models are carried out. The idea of the relationship between the quality management system implemented in the company and its production system is given. For each of the models, conclusions concerning their main advantages and disadvantages are presented. Parallels with Russian companies are made.
The article is of practical interest for companies implementing quality management systems especially in services sector.

Авторы

А. Bychkov, A. Karpovich

Ключевые слова

quality management systems, production systems, Toyota production systems, TPC. TQM, «20 keys» system, bonus in the field of quality management, EFQM model, evaluation systems

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